Halifax Bank

Brief

To measure the effect of brand on direct mail packs and assess if the customers acquired have a longer lifetime value for the business.

Solution

We developed two direct mail acquisition packs. The first, response led, focusing on Connection, Offer, Benefit, Reason and Action. The second, sympathetic to the Halifax brand, utilising their core brand values and propositions. Both competed against the Halifax control pack.

Halifax Holding Halifax Insert Halifax DM

Results

Both packs beat the control. The response pack registered a higher number of enquiries. However, brand led pack delivered a higher number of enquiry to sale conversions, and on a five year forecast, the long term value of the customer was perceived to be considerably higher.

Tag cloud...

  1. 7 pages are tagged with Direct Mail
  2. 40 pages are tagged with Latest News
  3. 8 pages are tagged with Press Ads
  4. 7 pages are tagged with Recruitment
  5. 16 pages are tagged with Testimonials

Most popular...

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Experience...

  • Axa Sunlife
  • BankOfScotland
  • BMW
  • BP
  • BridgestoneTyres
  • Bristol&West
  • BritishAirways
  • BritishLegion
  • CapitalBank
  • Danone
  • DeltaAirlines
  • Domino's
  • Halifax
  • Heineken
  • KitKat
  • Kodak
  • Legal&General
  • MarieCurie
  • Nestle
  • Nivea
  • NorwegianCruiseLine
  • Page&Moy
  • Pantene
  • Pepsi
  • RuralEngland
  • Salitos
  • SouthWestRDA
  • StyleHolidays
  • Tefal
  • TheNationalTrust
  • ThomasCook
  • TourismIreland
  • UnitedBiscuits

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