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	<title>The Agency</title>
	<link>http://www.theagencyonline.co.uk</link>
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	<lastBuildDate>Fri, 03 Feb 2012 14:45:53 +0000</lastBuildDate>
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		<title>UK Average monthly eCommerce spend is £116</title>
		<description><![CDATA[Despite ample research that we have all been exposed to recently on the fondness of British consumers for online shopping, today I read an article about a new poll which shows that high street sales still outweigh e-commerce transactions. One <a href="http://www.theagencyonline.co.uk/blog/2012/02/03/uk-average-monthly-ecommerce-spend-is-116">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/02/03/uk-average-monthly-ecommerce-spend-is-116</link>
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		<title>UK Brands Lag Behind Consumers In M-commerce</title>
		<description><![CDATA[We&#8217;ve all been hearing lately about the surge in m-commerce across the UK but a new survey published this morning suggests that while UK consumers have shown signs of embracing the technology wholeheartedly, brands may not be reacting fast enough <a href="http://www.theagencyonline.co.uk/blog/2012/02/02/uk-brands-lag-behind-consumers-in-m-commerce">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/02/02/uk-brands-lag-behind-consumers-in-m-commerce</link>
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		<title>Study Reveals Growing Customer Satisfaction With UK Banks</title>
		<description><![CDATA[UK consumers seem uncertain in their attitude towards banks and the services they provide, according to a new survey from consultancy firm Accenture. The key finding from the poll, which interviewed over 3,800 people in the UK and Ireland, suggests <a href="http://www.theagencyonline.co.uk/blog/2012/01/31/study-reveals-growing-customer-satisfaction-with-uk-banks">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/01/31/study-reveals-growing-customer-satisfaction-with-uk-banks</link>
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		<title>Apps for kids, the new golden goose?</title>
		<description><![CDATA[As the popularity of tablet devices continues to increase, a new and exciting market is emerging. A new article on the topic of smartphone and tablet apps for children, has been published in the Financial Times. Children as young as <a href="http://www.theagencyonline.co.uk/blog/2012/01/30/apps-for-kids-the-new-golden-goose">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/01/30/apps-for-kids-the-new-golden-goose</link>
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		<title>Asda, Tesco Tweak Non-Food Development Strategies</title>
		<description><![CDATA[UK retailers have had a bit of a rough time lately so the latest news will come as no surprise. The two biggest retailers, Asda and Tesco, have changed their strategies on the development of non-food stores. Both supermarket chains <a href="http://www.theagencyonline.co.uk/blog/2012/01/27/asda-tesco-tweak-non-food-development-strategies">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/01/27/asda-tesco-tweak-non-food-development-strategies</link>
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		<title>M-commerce Continues To Grow Thanks To Tablet Users</title>
		<description><![CDATA[A new report claims that m-commerce in the UK owes its significant growth in 2011 to tablet use. According to new research, mobile traffic reached almost 11% of the total traffic online in the third quarter of 2011. One year <a href="http://www.theagencyonline.co.uk/blog/2012/01/25/m-commerce-continues-to-grow-thanks-to-tablet-users">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/01/25/m-commerce-continues-to-grow-thanks-to-tablet-users</link>
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		<title>Survey Reveals Top UK Brands</title>
		<description><![CDATA[According to a new report from YouGov, Google and Amazon are the best-rated companies among UK consumers. YouGov&#8217;s annual BrandIndex measures how consumers perceive brands in six different categories: quality, value, customer satisfaction, general impression, corporate reputation and whether consumers <a href="http://www.theagencyonline.co.uk/blog/2012/01/24/survey-reveals-top-uk-brands">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/01/24/survey-reveals-top-uk-brands</link>
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		<title>UK Named European Leader In E-commerce</title>
		<description><![CDATA[New research might restore confidence for UK online retail brands &#8211; UK consumers spent more money on online purchases in 2011 than those in any other European county, with e-commerce now accounting for 17% of all retail, according to a <a href="http://www.theagencyonline.co.uk/blog/2012/01/23/uk-named-european-leader-in-e-commerce">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/01/23/uk-named-european-leader-in-e-commerce</link>
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		<title>Brand Republic Feature: It Takes Two to Tango</title>
		<description><![CDATA[With the predicted onset of Social Commerce, aptly named sCommerce by the principals at IBM, we are about to witness the next technological revolution. Goodbye CRM, goodbye traditional direct marketing and hello social commerce. Social Commerce can be defined as <a href="http://www.theagencyonline.co.uk/blog/2012/01/20/brand-republic-feature-it-takes-two-to-tango">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/01/20/brand-republic-feature-it-takes-two-to-tango</link>
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		<title>Poll Reveals Mixed Marketing Spend For Brands</title>
		<description><![CDATA[The results from a new survey, carried out by the Institute of Practitioners in Advertising (IPA) and Markit among 300 big UK companies, revealed that one in five polled companies increased their marketing spend during the last quarter of 2011, <a href="http://www.theagencyonline.co.uk/blog/2012/01/20/poll-reveals-mixed-marketing-spend-for-brands">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/01/20/poll-reveals-mixed-marketing-spend-for-brands</link>
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		<title>UK Consumers Lack Knowledge Of Contactless Payment</title>
		<description><![CDATA[A new study suggests that banks and retailers in the UK need to encourage the use of contactless bank cards, after new research from YouGov revealed lack of awareness of the technology among consumers. The study polled almost 3,000 UK <a href="http://www.theagencyonline.co.uk/blog/2012/01/19/uk-consumers-lack-knowledge-of-contactless-payment">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/01/19/uk-consumers-lack-knowledge-of-contactless-payment</link>
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		<title>60% of auto execs believe cars, media entertainment and IT will converge</title>
		<description><![CDATA[An interesting new survey from KPMG has gauged the attitudes and predicted the trends for the next five years in the UK automotive sector. The survey revealed that three quarters of the 200 polled senior executives expected that developed and <a href="http://www.theagencyonline.co.uk/blog/2012/01/18/60-of-auto-execs-believe-cars-media-entertainment-and-it-will-converge">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/01/18/60-of-auto-execs-believe-cars-media-entertainment-and-it-will-converge</link>
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		<title>UK Christmas m-Commerce Rises 186.5% since 2010</title>
		<description><![CDATA[According to the IBM Benchmark Christmas Season report, the use of mobile devices for shopping increased by 186.5% in the UK at Christmas, compared to the same period in 2010. As a whole, m-commerce accounted for almost 13% of all <a href="http://www.theagencyonline.co.uk/blog/2012/01/17/uk-christmas-m-commerce-rises-186-5-since-2010">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/01/17/uk-christmas-m-commerce-rises-186-5-since-2010</link>
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		<title>Brands should focus on big spenders to make profit</title>
		<description><![CDATA[New research re-enforces the validity of the Pareto Principal during the recession, and shows that UK brands can see their profit increase if they stay focused on the top 20% of their consumers. According to a new study from Bain &#38; <a href="http://www.theagencyonline.co.uk/blog/2012/01/16/brands-should-focus-on-big-spenders-to-make-profit">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/01/16/brands-should-focus-on-big-spenders-to-make-profit</link>
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		<title>Mobile More Attractive Than TV For UK Kids</title>
		<description><![CDATA[Remember when your mum was telling you to turn that TV off? Apparently, TV seems to be losing its appeal to kids these days. An interesting article today that talks about UK children gradually losing interest in TV and switching <a href="http://www.theagencyonline.co.uk/blog/2012/01/13/mobile-more-attractive-than-tv-for-uk-kids">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/01/13/mobile-more-attractive-than-tv-for-uk-kids</link>
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		<title>25% of UK Consumers Fail To Save Money By Switching Financial Providers</title>
		<description><![CDATA[A number of recent surveys have maintained that UK consumers are increasingly savvy and spend their money wisely. However, recent research suggests otherwise. According to a new study from Gocompare.com, more than a quarter of UK consumers have not switched <a href="http://www.theagencyonline.co.uk/blog/2012/01/12/25-of-uk-consumers-fail-to-save-money-by-switching-financial-providers">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/01/12/25-of-uk-consumers-fail-to-save-money-by-switching-financial-providers</link>
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		<title>75% of UK Small Firms Use Social Media</title>
		<description><![CDATA[It would seem impossible to imagine modern business without social media, and apparently the majority of UK firms think so too. Existing research from 2011 unveiled that UK small businesses lagged behind international counterparts in social media use, however, I <a href="http://www.theagencyonline.co.uk/blog/2012/01/11/75-of-uk-small-firms-use-social-media">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/01/11/75-of-uk-small-firms-use-social-media</link>
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		<title>50% of UK Marketing Execs predict major transformation in 2012</title>
		<description><![CDATA[Are you all geared up for the new year ahead? According to a new survey, most of the marketing folk are done with the plans for 2012 and their predictions are worth noticing. More than half of the 3,357 marketing <a href="http://www.theagencyonline.co.uk/blog/2012/01/10/50-of-uk-marketing-execs-predict-major-transformation-in-2012">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/01/10/50-of-uk-marketing-execs-predict-major-transformation-in-2012</link>
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		<title>22% Of Brits Complain On Social Media</title>
		<description><![CDATA[Brits are stereotypically regarded as reserved and trying to avoid confrontations but a recent survey suggests that UK consumers may have become more outspoken when it comes to complaints. The study, from business software provider Sage UK, has revealed that <a href="http://www.theagencyonline.co.uk/blog/2012/01/06/22-of-brits-complain-on-social-media">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/01/06/22-of-brits-complain-on-social-media</link>
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		<title>Low-Fat Products A Bargain In UK Supermarkets</title>
		<description><![CDATA[Consumers and marketers alike might find the following piece of news equally intriguing: three of the biggest supermarket chains, Asda, Aldi and Co-operative Food, are going to offer healthy products on discount, as a part of the government initiative Change <a href="http://www.theagencyonline.co.uk/blog/2012/01/05/low-fat-products-a-bargain-in-uk-supermarkets">Continue reading<span class="meta-nav">&#8594;</span></a>]]></description>
		<link>http://www.theagencyonline.co.uk/blog/2012/01/05/low-fat-products-a-bargain-in-uk-supermarkets</link>
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